Sa Torre Apartaments
Apartments terms & conditions
The specific information that you enter at the time of booking (number of rooms, arrival date, number of nights, etc.) will be available to you in the receipt that is generated. Review carefully the details of your reservation before proceeding with the confirmation. Special requests can be made by e-mail: firstname.lastname@example.org or by phone (+34) 649644709
General conditions that the client declares and accepts:
This service is aimed exclusively at people of legal age, with the necessary legal capacity to hire the services offered on this website. The user declares he/she knows and expressly accepts the conditions hereby. Upon arrival at the hotel the client must submit and/or show the online reservation voucher at reception. All reservations will be charged a 1% payment of the total amount at the time of booking and the rest upon arrival at the hotel.
Up to 15 days before arrival = no cancellation fees. We will proceed to refund the amount paid minus commission expenses.
In the event of cancellation less than 15 days before arrival = no refund will be made.
-Exception: Non Refundable (NR) reservations can not be refunded regardless of the cancellation time.
-The total price of the reservation includes VAT.
-As a general rule, and unless otherwise expressly agreed, the rooms can be used according to availability from 14:00 pm on the arrival date, and shall be vacated before 10:00 am on the day of your departure.
-Cancel your reservation. The reservation made can be canceled via email to email@example.com or by phone (+34) 649644709, always indicating the reference number and following the Cancellation policy.
-Modify your reservation. The reservation made may be modified, at a later time, via email to firstname.lastname@example.org or by phone (+34) 649644709, always indicating the reference number. The success of the modification will depend on the availability of the hotel at the time of the request.
-The offers will be valid only during the period fixed by Apartaments Sa Torre in advertising, or otherwise, during the time they are accessible to customers for contracting.
-All the information provided to the client will be binding for the offeror, under the terms of consumers’ protections laws.
When enjoying the hired tourist services, all users have the following obligations:
- To pay the price of the services hired, submitting a complaint will not exempt you from this.
- To comply with the particular rules of the hotel whose services you are enjoying.
To observe rules of hygiene, education and good manners towards the rest of the users and staff at the hotel providing you with their service.
Sa Torre Apartaments reserves the right to make the modifications it deems appropriate to the conditions described.
- The client accepts that the law applicable to the operation of this service is the Spanish Law, and submits to the jurisdiction and Court of Palma de Mallorca (the Balearic Islands) for the resolution of conflicts derived from the interpretation and application of this contract hereby.
-Sa Torre Apartaments guarantees the confidentiality of your personal data, and will be subject to Spanish regulations regarding the protection of personal data against third parties. The user knows and accepts, in accordance with the provisions of the Organic Law 15/1999 of December 13, on Protection of Personal Data, and its development regulations, that your personal data will be incorporated into a file owned by Sa Torre Apartaments, in order to proceed with the reservation requested and to present customised products and services, as well as to improve the relationship with its customers. The user has the right of access, rectification, cancellation, opposition of their personal data by sending an email to the following address email@example.com
Payment of the reservation:
A 1% payment at the time of booking, the rest upon arrival.
We take care of the privacy of your personal data that is not used if you indicate your desire to do so.
Security in your transaction:
When a charge is made on your credit card (only rates that indicate it) at the time of making your online reservation, the payment is processed with the highest security levels.